Quick Reference on how to navigate our phone system during office hours:
Option #1: To schedule same day sick appointments, follow up hospital appointments, future appointments for ongoing medical issues, to speak to a CMC Nurse, or to leave a message for the Doctor.
Option #2: To schedule or cancel future Well Child appointments. You may receive our voicemail which we try to return by the end of the next business day. *PLEASE DO NOT LEAVE MESSAGES FOR SAME DAY SICK APPOINTMENTS OR QUESTIONS FOR A NURSE ON THIS LINE*
Option #3: Voicemail for Prescription Refills. It is checked throughout the day. Please allow 72 hours for processing of refills.
Option #4: Office hours and contact information.
Option #5: To request Physical forms, Immunization record request, Record Releases, and any questions pertaining to Medical Records.
Option #6: To request a Referral, Long Term Care Plan, Pre-certifications, Prior Authorizations, FMLA and Handicap paperwork
Option #7: New Patient and Newborn help line. Press this option if you would like to become a New Patient at CMC.
Option #8: To speak to our Billing Service – Orion Western Skies.